Allergen warning

Our food products may contain or be processed in facilities that handle nuts or traces of nuts. If you have allergies or sensitivities, it is essential to carefully review the product labels or contact us directly for detailed information before making a purchase. It is the responsibility of the consumer to ensure the product meets their specific dietary needs.

No returns policy

We do not accept returns or exchanges on any food products due to health and safety regulations. All sales are final. We strongly recommend reviewing your order carefully before completing your purchase to ensure the correct items are selected.

If you have any concerns or questions about the ingredients of a product or your order, contact us prior to placing your order. By completing your purchase, you acknowledge and accept these terms.

Commitment to quality and error handling

While our experienced staff take great care to ensure all food is prepared to a high standard, unintentional human errors may rarely occur. If you believe there is an issue with your order, please contact us immediately. We will carefully review your concern and if a genuine error is identified, compensation or an appropriate resolution may be offered at our discretion.

Order wait time

All quoted wait times are estimates only. While we strive to prepare and deliver all orders within the advised timeframe, actual wait times may vary due to demand, preparation complexity or unforeseen circumstances. We appreciate your understanding and patience.